Intervention d'urgence
& 24-Hour Contact

Immediate assistance for chemical emergencies involving Do Sender Chem products. 24/7 emergency hotline, spill response guidance, and first aid instructions for our complete product range.

Urgence Contacts Spill Response
Emergency Response Team - Do Sender Chem
24/7 Assistance

Urgence Contacts

In case of a chemical emergency involving our products, use the contacts below for immediate assistance. Tout lines are staffed 24 hours a day, 7 days a week.

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24-Hour Urgence Hotline

+86 532 8388 9090
Available worldwide. Anglais and Chinese. Immediate chemical emergency response.

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Urgence E-mail

emergency@dosenderchem.com.cn
Monitored 24/7. For non-urgent inquiries, expect response within 2 hours.

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Transport Urgence (China)

+86 532 8388 9090
For road/rail transport incidents within China. Coordinated with local emergency services.

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International Transport

Call your local emergency number first, then contact our hotline. We coordinate with CHEMTREC and local response teams.

Conseils

Urgence Procedures

Spill / Leak Response

  1. Evacuate — Clear the immediate area. Keep unnecessary personnel away.
  2. Ventilate — Open windows/doors. Avoid inhalation of vapors.
  3. Eliminate Ignition Sources — No open flames, sparks, or smoking.
  4. Contain — Use inert absorbent (vermiculite, sand). Prevent entry into drains.
  5. Collect — Place contaminated material in labeled, sealable containers.
  6. Dispose — Per local hazardous waste regulations. Contact us for guidance.

Fire Response

Use water spray, alcohol-resistant foam, dry chemical, or CO2. Cool containers with water spray. Peroxydes organiques may intensify fire — evacuate radius of at least 500m for large quantities.

Emergency Procedures - Do Sender Chem
Premiers secours

Exposure Conseils

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Eye Contact

Rinse immediately with plenty of water for at least 15 minutes. Remove contact lenses if present. Seek medical attention.

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Skin Contact

Remove contaminated clothing. Wash skin with soap and water for 15+ minutes. Seek medical attention if irritation persists.

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Inhalation

Move to fresh air immediately. If breathing is difficult, give oxygen. Get medical attention. Keep at rest in a recovery position.

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Ingestion

Rinse mouth with water. DO NOT induce vomiting. Seek immediate medical attention. Show SDS to medical personnel.

⚠ IMPORTANT: Always refer to the specific product SDS for detailed emergency procedures. The above is general guidance only. In all serious cases, seek immediate professional medical attention.

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